Debt collection -- Attempts to collect debt not owed -- Complaint #18075067
Complaint Overview
Complaint ID: 18075067
Company: Radius Global Solutions LLC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Louisiana
ZIP Code: 70119
Date Received: 2025-12-01T12:00:00-05:00
Date Sent to Company: 2025-12-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
CFPB XXXX XXXX Radius Global Solutions ( Account # XXXX ) I am filing this escalation because Radius Global Solutions is knowingly reporting a false XXXX XXXX XXXX debt and has refused to correct or delete the information after multiple disputes and after receiving verifiable documentation directly from XXXX XXXX XXXX confirming a XXXX balance. Summary of the Issue Radius Global Solutions is furnishing the following information to the credit bureaus : Alleged balance : {$1100.00} Original creditor : XXXX XXXX XXXX Status : Collection account Status date : XX/XX/year> This information is false. I am a current XXXX XXXX XXXX customer in good standing, and XXXX XXXX XXXX has provided documentation showing no debt owed, which I have already submitted to Radius Global Solutions and to the credit bureaus. Despite clear evidence, Radius Global Solutions continues to report the account as an active collection, damaging my credit profile and violating multiple federal statutes. Violations XXXX. FCRA Violations ( Fair Credit Reporting Act ) Radius Global Solutions is in direct violation of : XXXX U.S.C. XXXX ( a ) ( XXXX ) ( A ) Furnishing information known to be inaccurate XXXX ( b ) Failure to conduct a reasonable investigation after receiving disputes XXXX ( b ) Failure to maintain maximum possible accuracy Radius Global Solutions was provided XXXX XXXX XXXX official zero-balance confirmation twice but continues to report false data. XXXX. FDCPA Violations ( Fair Debt Collection Practices Act ) Radius Global Solutions is also violating : XXXX U.S.C. XXXX ( XXXX ) ( A ) False representation of the character, amount, or legal status of a debt XXXX ( XXXX ) Communicating credit information known or which should be known to be false XXXX Unfair and unconscionable practices By continuing to report a debt that does not exist, Radius is using unlawful collection practices. Dispute History I have disputed this account twice with Radius Global Solutions. I provided XXXX XXXX XXXX documentation proving the account is paid and carries a XXXX balance. I gave Radius more than XXXX days to correct this after receiving proof. Radius has not corrected, deleted, or updated the information. Their failure to act is clearly willful noncompliance. Impact This false collection account is : Damaging my creditworthiness Affecting my ability to secure financial services Causing emotional and financial harm Radius Global Solutions is ignoring federal law, ignoring the evidence provided, and continuing to knowingly harm the accuracy of my consumer report. Requested CFPB Action I am requesting that the CFPB : XXXX. Investigate Radius Global Solutions for ongoing FCRA and FDCPA violations. XXXX. Compel immediate deletion of the fabricated collection account ( # XXXX ). XXXX. Require Radius to provide documentation proving their basis for reporting this account or acknowledge its falsity. XXXX. Hold Radius accountable for willful violations and failure to perform required reinvestigations. Radius has had more than enough time and information to correct this. Their continued reporting is deliberate and unlawful.
Frequently Asked Questions
What is Complaint #18075067 about?
Complaint #18075067 was filed against Radius Global Solutions LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-12-01T12:00:00-05:00.
How did Radius Global Solutions LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Radius Global Solutions LLC?
Yes, visit the Radius Global Solutions LLC company profile at readthecomplaint.com/company/radius-global-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.