Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18071290
Complaint Overview
Complaint ID: 18071290
Company: First Portfolio Servicing INC
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Georgia
ZIP Code: 31322
Date Received: 2025-12-01T12:00:00-05:00
Date Sent to Company: 2025-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this complaint because the company is reporting inaccurate information on my credit report and has refused to conduct the legally required FCRA investigation. I disputed the account directly with the company and requested verification of the payment history, balance, and all information they are furnishing. The company did not investigate and instead falsely claimed that I am not their customer, which is incorrect. I am the sole consumer associated with this account. Their refusal to investigate violates the Fair Credit Reporting Act, including 602 ( requiring maximum accuracy ) and 611 ( reinvestigation requirement ). I requested documentation supporting the tradeline and the payment history they are reporting, and they did not provide it.
Frequently Asked Questions
What is Complaint #18071290 about?
Complaint #18071290 was filed against First Portfolio Servicing INC regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-12-01T12:00:00-05:00.
How did First Portfolio Servicing INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against First Portfolio Servicing INC?
Yes, visit the First Portfolio Servicing INC company profile at readthecomplaint.com/company/first-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.