Debt or credit management -- Unauthorized withdrawals or charges -- Complaint #18070441
Complaint Overview
Complaint ID: 18070441
Company: Entrata INC.
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Unauthorized withdrawals or charges
State: Texas
ZIP Code: 75126
Date Received: 2025-10-18T12:00:00-05:00
Date Sent to Company: 2025-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I processed payment agreement and payed to the apartment company already they stated they change mangement and put a false report that I owe on my credit report
Frequently Asked Questions
What is Complaint #18070441 about?
Complaint #18070441 was filed against Entrata INC. regarding Debt or credit management specifically about Unauthorized withdrawals or charges. It was received by the CFPB on 2025-10-18T12:00:00-05:00.
How did Entrata INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Entrata INC.?
Yes, visit the Entrata INC. company profile at readthecomplaint.com/company/entrata-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.