Checking or savings account -- Managing an account -- Complaint #18059514
Complaint Overview
Complaint ID: 18059514
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: South Carolina
ZIP Code: 296XX
Date Received: 2025-12-15T12:00:00-05:00
Date Sent to Company: 2025-12-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My chime account was hacked and my email, and phone number was changed and I couldnt access my account. I had to contact chime to change the information back in which I was able to access my account. A total of {$300.00} was transferred to a XXXX XXXX when this happened and chime has denied my dispute XXXX different times. Im looking to take things to the next level because that is not acceptable.
Frequently Asked Questions
What is Complaint #18059514 about?
Complaint #18059514 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-12-15T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.