Checking or savings account -- Problem caused by your funds being low -- Complaint #18050758
Complaint Overview
Complaint ID: 18050758
Company: Cadence Bank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Bounced checks or returned payments
State: Arkansas
ZIP Code: 720XX
Date Received: 2025-12-01T12:00:00-05:00
Date Sent to Company: 2025-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Earlier this year i opened my checking account and found that a large sum of money had been taken from this account through electronic transfers and fradulant checks. I have completed all the necessary documents the bank told me to do and have, to date, not gotten any of the fraud checks back ; that amount is nearly {$72000.00}. I have asked the bank for information many times and get nothing.
Frequently Asked Questions
What is Complaint #18050758 about?
Complaint #18050758 was filed against Cadence Bank regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2025-12-01T12:00:00-05:00.
How did Cadence Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Cadence Bank?
Yes, visit the Cadence Bank company profile at readthecomplaint.com/company/cadence-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.