Checking or savings account -- Problem caused by your funds being low -- Complaint #18047940
Complaint Overview
Complaint ID: 18047940
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: New York
ZIP Code: 10460
Date Received: 2025-10-21T12:00:00-05:00
Date Sent to Company: 2025-12-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX a company called XXXX XXXX XXXX XXXX FL Capital one had let them charge my account overdrafted about XXXX XXXX dollars.and made me pay for it.I explained to them that I didn't allow nobody to use my account to take out XXXX XXXX dollars.Which I didn't have, I only had like XXXX XXXX dollars in their account.I asked them, why did they let this company take out that type of money? Because I can't even overdraft my account.They had no explanation. to explain to me
Frequently Asked Questions
What is Complaint #18047940 about?
Complaint #18047940 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2025-10-21T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.