Checking or savings account -- Managing an account -- Complaint #18045651
Complaint Overview
Complaint ID: 18045651
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 32504
Date Received: 2025-12-01T12:00:00-05:00
Date Sent to Company: 2025-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Had a XXXX time ach transfer sent to my account Monday, XX/XX/year>. This deposit was made before XXXX so. It should have been in my account at the very latest on Tuesday. Especially seeing Chime is the receiving bank and is a prepaid account and can't hold the deposits. I have called chime several times and get the run around however I did have XXXX agent tell me XXXX is holding my deposit. It is now Sunday almost a full week later. I have a feeling XXXX is holding it like agent said
Frequently Asked Questions
What is Complaint #18045651 about?
Complaint #18045651 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-12-01T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.