Debt collection -- Attempts to collect debt not owed -- Complaint #18043345
Complaint Overview
Complaint ID: 18043345
Company: Contract Resolve Group LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: North Carolina
ZIP Code: XXXXX
Date Received: 2025-11-05T12:00:00-05:00
Date Sent to Company: 2025-12-18T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
In the last 6 months I tried to set up an account with XXXX to sell flowers in my area. XXXX was never able to get the account set up with proper zip codes and min. amounts we would accept, despite a number of calls and emails to my XXXX XXXX XXXX and other specialists in XXXX and North Carolina. XXXX offices are located at : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX, CA XXXX XXXX XXXX XXXX, XXXX, AR XXXX XXXX XXXX XXXX XXXX, Oklahoma XXXX, OK XXXX Since I would not honor deliveries that were below our minimum or out of our delivery area XXXX mistakenly sent my account to a collection agency for penalties based on not accepting deliveries the were not set up correctly in their system. This collection agency is XXXX XXXX Contract XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX, Texas, XXXX I sent a validation proof letter to XXXX XXXX at the above address but he refuses to honor the certified letter and continues to call and email my wife at her work place trying to intimidate her. The validation letter states in part ... '' I would like to request in writing that no telephone contact be made by your offices to my home, my cell phone or place of employment ... or third parties. XXXX XXXX continues to call myself and wife and is threatening all types of recourses and litigations to us both.
Frequently Asked Questions
What is Complaint #18043345 about?
Complaint #18043345 was filed against Contract Resolve Group LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-11-05T12:00:00-05:00.
How did Contract Resolve Group LLC respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Contract Resolve Group LLC?
Yes, visit the Contract Resolve Group LLC company profile at readthecomplaint.com/company/contract-resolve-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.