Vehicle loan or lease -- Struggling to pay your loan -- Complaint #18040888
Complaint Overview
Complaint ID: 18040888
Company: Fc Holdco LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Denied request to lower payments
State: Florida
ZIP Code: 33015
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing a complaint regarding my auto loan with account number XXXX for a XXXX XXXX XXXX ( XXXX : XXXX ), originated at XXXX XXXX XXXX on XX/XX/XXXX and later assigned to the lender. I believe the loan was originated through unfair, deceptive, and abusive dealer practices that caused severe financial harm and resulted in an unaffordable and improperly structured loan. Despite paying {$710.00} per month for more than three years, my loan balance has barely decreased. The vehicle is currently worth approximately {$12000.00}, yet I still owe more than {$24000.00}. This loan is not amortizing normally. Issues identified : 1. Inflated pricing The cash price and total sale price were XXXX above the fair market value of this vehicle at the time of sale. 2. Add-ons added without proper disclosure XXXX ( {$990.00} ), service contract/warranty ( {$1900.00} ), and dealer fees ( including {$780.00} pre-delivery fee ) were included without clear explanation that they were optional. 3. Negative equity and trade-in handling The dealer structured the transaction in a way that inflated the Amount Financed to {$31000.00}. 4. Abusive loan structure At an APR of 18.24 % combined with inflated pricing and add-ons, the loan barely reduces the principal despite consistent on-time payments. I am requesting that the lender : Review the origination for unfair, deceptive, or abusive practices Provide a full accounting of how my payments have been applied Consider adjusting or correcting the principal balance, removing add-ons, and reviewing the loan terms I am also filing complaints with the Florida XXXX and the Florida Attorney General regarding the dealers conduct. I request a written response and a review of this loan.
Frequently Asked Questions
What is Complaint #18040888 about?
Complaint #18040888 was filed against Fc Holdco LLC regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2025-11-30T12:00:00-05:00.
How did Fc Holdco LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Fc Holdco LLC?
Yes, visit the Fc Holdco LLC company profile at readthecomplaint.com/company/fc-holdco-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.