Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #18039715
Complaint Overview
Complaint ID: 18039715
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Ohio
ZIP Code: 44122
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have 7 unauthorized transactions that were charged to my chime checking account. Two of them are from extra space storage XX/XX/XXXX {$250.00} and XX/XX/XXXX {$54.00} which I have no account with them. I contacted the company they said to dispute with my bank. I contacted chime to dispute and was denied twice. Chime clearly is not investigating this dispute because if they were they would clearly find that I have no affiliation with extra space or their services. The other 5 charges are from deferit membership XX/XX/XXXX {$19.00} XX/XX/XXXX {$19.00} XX/XX/XXXX XXXX XX/XX/XXXX XXXX XXXX and XX/XX/XXXX XXXX which I also do not have and have requested that they stop charging me. Chime also denied this dispute twice despite me submitting all the documentation and information to them. Chime dispute / claim id XXXX
Frequently Asked Questions
What is Complaint #18039715 about?
Complaint #18039715 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-11-30T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.