Debt collection -- Written notification about debt -- Complaint #18039660
Complaint Overview
Complaint ID: 18039660
Company: Procollect, INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Kentucky
ZIP Code: 42141
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am an XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. This is NOT an admission that I owe any of the alleged debts listed. I am requesting verification, documentation, and compliance under the FDCPA, FCRA, and SCRA. Multiple companies are reporting inaccurate, incomplete, or unverified information on my credit reports. The credit bureaus marked several disputed items as verified without providing the Method of Verification required under FCRA 611. No company has provided : A signed contract or agreement Proof that the debt was legally assigned/sold An itemized breakdown of charges A full payment history Evidence that the account is valid and collectible Documents used during reinvestigation Names of the individuals who verified the information Accounts involved include : XXXXXXXX XXXX XXXX {$3800.00} XXXX XXXX XXXX XXXX XXXX {$1300.00} XXXX. XXXX XXXX XXXX XXXX XXXX XXXX {$5500.00} XXXX XXXX XXXX {$1000.00} XXXXXXXX XXXX XXXX$420.00} XXXXXXXX XXXX XXXXXXXX {$530.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Late payment XXXX XXXX XXXX XXXX Late payment XXXX XXXX XXXX XXXX Late payments XXXX XXXX XXXX history XXXX verified several items without providing documentation or proper Method of Verification. As a XXXX XXXX under SCRA, I am requesting proper handling, full validation, and correction of unverified information. This is a request for verification and accuracy not an admission of liability.
Frequently Asked Questions
What is Complaint #18039660 about?
Complaint #18039660 was filed against Procollect, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-11-30T12:00:00-05:00.
How did Procollect, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Procollect, INC.?
Yes, visit the Procollect, INC. company profile at readthecomplaint.com/company/procollect-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.