Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #18039512
Complaint Overview
Complaint ID: 18039512
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Can't stop withdrawals from your account
State: North Carolina
ZIP Code: 28214
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX I went to this solar car wash in XXXX for the first time. The guy never asked about a membership so I thought I was paying for a one time wash. 2-3 Months later Im being charged for a {$20.00} membership and Ive contacted chime two times the second time I got a new card and was supposed to have them blocked but they still try to charge my account and chime also denied my disputes. Ive also tried reaching out to the car wash got no answer on phone/email.
Frequently Asked Questions
What is Complaint #18039512 about?
Complaint #18039512 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-11-30T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.