Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #18030256
Complaint Overview
Complaint ID: 18030256
Company: Truist Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 302XX
Date Received: 2025-12-14T12:00:00-05:00
Date Sent to Company: 2025-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
CFPB Complaint against XXXX Good Morning CFPB, RE : Follow-up to complaint XXXX I am filing a complaint regarding predatory lending and inaccurate credit reporting. The creditors extended to me during a period of financial hardship under unfair and abusive terms. The accounts continue to be reported to the consumer reporting agency without lawful verification. Despite written dispute sent directly to the creditors and to the credit reporting agency, no original documentation has been produced to validate the account. The following accounts are predatory XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX These accounts violate the fair credit reporting act, including 15 U.S. C. {$1600.00}, 611, 623, and 616-617, and constitutes unfair and deceptive practices. I am requesting immediate deletion of the accounts, correction of my credit file, and written confirmation of compliance. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #18030256 about?
Complaint #18030256 was filed against Truist Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-12-14T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.