Credit reporting or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #18030198

Complaint Overview

Complaint ID: 18030198

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with fraud alerts or security freezes

State: California

ZIP Code: 92627

Date Received: 2025-12-14T12:00:00-05:00

Date Sent to Company: 2025-12-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Dear EQUIFAX, My name is XXXX XXXX and I have a trouble with my Equifax report. The problem is under CONSUMER FILE NOTICES_ FRAUD VICTIM ( associated with trade ) indicator ( I am attaching screenshot from myequifax.com ), because of this indicators block creditors are not able to pull my Equifax credit file and it harms my ability to obtain any credit. I am kindly requesting Equifax to remove this indicator block from my credit file.

Frequently Asked Questions

What is Complaint #18030198 about?

Complaint #18030198 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2025-12-14T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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