Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18029376
Complaint Overview
Complaint ID: 18029376
Company: Backgrounds Online
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Kentucky
ZIP Code: XXXXX
Date Received: 2025-12-14T12:00:00-05:00
Date Sent to Company: 2025-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had to get a background check for an agency and I see information on there that does not belong to me or either it's an error or someone is using my information and has stolen my identity. I have NEVER LIVED IN ILLIONOIS OR FLORIDA! Only Kentucky my whole life. I need answers.....
Frequently Asked Questions
What is Complaint #18029376 about?
Complaint #18029376 was filed against Backgrounds Online regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-12-14T12:00:00-05:00.
How did Backgrounds Online respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Backgrounds Online?
Yes, visit the Backgrounds Online company profile at readthecomplaint.com/company/backgrounds-online to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.