Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #18029180
Complaint Overview
Complaint ID: 18029180
Company: Procollect, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Mississippi
ZIP Code: 39759
Date Received: 2025-12-14T12:00:00-05:00
Date Sent to Company: 2025-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am disputing a {$950.00} collection account from an apartment complex that does not belong to me. I have never lived at or leased the apartment associated with this account, and the address linked to the debt is not and has never been part of my credit profile. Despite this, the collection agency continues to update and re-report the account, causing ongoing credit damage. I previously disputed this account, yet it remains without the collector providing verified documentation such as a signed lease agreement or proof of legal obligation. This reporting violates the Fair Credit Reporting Act, including 15 U.S.C. 1681e ( b ) and 1681i, by failing to ensure accuracy and by continuing to report unverified information.
Frequently Asked Questions
What is Complaint #18029180 about?
Complaint #18029180 was filed against Procollect, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-12-14T12:00:00-05:00.
How did Procollect, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Procollect, INC.?
Yes, visit the Procollect, INC. company profile at readthecomplaint.com/company/procollect-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.