Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #18029116
Complaint Overview
Complaint ID: 18029116
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Michigan
ZIP Code: 48221
Date Received: 2025-12-14T12:00:00-05:00
Date Sent to Company: 2025-12-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing this complaint to report data breach and subsequent misuse of my personal information. My personal and/or financial information was compromised due to inadequate data security practices by the responsible entity. As a result, my information was accessed and used without my authorization. Following the breach, unauthorized activity occurred involving my personal data, including fraudulent transactions and/or account misuse. I did not give consent for my information to be accessed, shared, or used in this manner. This incident has caused financial loss, disruption of my accounts, time loss, emotional distress, and required corrective actions to secure my identity. I believe the responsible party failed to implement reasonable safeguards to protect sensitive consumer data and failed to prevent unauthorized access. I am requesting that the Federal Trade Commission document this incident, investigate the data security practices involved, and take appropriate enforcement action to prevent further harm to consumers.
Frequently Asked Questions
What is Complaint #18029116 about?
Complaint #18029116 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-12-14T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.