Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #18003656
Complaint Overview
Complaint ID: 18003656
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Illinois
ZIP Code: 60617
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> at XXXX XXXX, I get a text message from Chime relating my number had been changed.I immediately tried to call Chime to let them know that I did not change my number. But automated operator tdid not recognize my information, so immediately went to the local cash station and tried to withdrawn money from account. The receipt read XXXX. Then I immediately keep calling chime where I was able to reach the claims department. I informed the agent that my money of {$850.00} was missing. I just received my {$850.00} from XXXX XXXX XXXX. The agent related my money was paid out that morning to an XXXX XXXX who I do not. I related to Chime I do not paid an individual with my account ever I just received money from three person since I had the account check it. I looked at the chime account on my phone I noticed XXXX in my account and an email messages from Chime new login users on my account.
Frequently Asked Questions
What is Complaint #18003656 about?
Complaint #18003656 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-11-30T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.