Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #18002594
Complaint Overview
Complaint ID: 18002594
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: New York
ZIP Code: XXXXX
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
There have been fraudulent activities on my Chime banking account, starting on XX/XX/year>, after Chime had me change my password and after I locked both my checking account and my credit builder account, They are still letting these companies take my money. The companies names are XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX These companies have taken all my SSI and SS money. It was almost XXXX XXXX dollars total between these companies. I have already spoke with Chime banking several times and to their fraud unit. The XXXX transaction from XXXX XXXX for XXXX dollars was investigated and it was denied, I did not make any of these transactions at all.
Frequently Asked Questions
What is Complaint #18002594 about?
Complaint #18002594 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-11-30T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.