Debt collection -- Took or threatened to take negative or legal action -- Complaint #18000128
Complaint Overview
Complaint ID: 18000128
Company: Continental Services Group, INC. D/B/A Conserve
Product: Debt collection
Sub-Product: I do not know
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Texas
ZIP Code: 76544
Date Received: 2025-11-30T12:00:00-05:00
Date Sent to Company: 2025-11-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
You are failing to comply with 15 U.S.C. 1692g ( b ), which mandates that all collection efforts stop when a consumer sends a timely validation request. The accounts in question contain inaccurate details. Provide proper verification, including a signed agreement, detailed account history, and proof of your legal authority to collect, or remove the information from my credit file. CONSERVE XXXX
Frequently Asked Questions
What is Complaint #18000128 about?
Complaint #18000128 was filed against Continental Services Group, INC. D/B/A Conserve regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2025-11-30T12:00:00-05:00.
How did Continental Services Group, INC. D/B/A Conserve respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Continental Services Group, INC. D/B/A Conserve?
Yes, visit the Continental Services Group, INC. D/B/A Conserve company profile at readthecomplaint.com/company/continental-services-group-inc-d-b-a-conserve to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.