Payday loan, title loan, personal loan, or advance loan -- Getting a line of credit -- Complaint #17994632
Complaint Overview
Complaint ID: 17994632
Company: Upgrade, INC.
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Personal line of credit
Issue: Getting a line of credit
State: California
ZIP Code: 92336
Date Received: 2025-11-28T12:00:00-05:00
Date Sent to Company: 2025-11-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is a online company allowed someone, other then myself has used my information to obtain a loan for {$19000.00} who used my information without my permission, I believe I am a victim of fraudulent activities. This has appeared on my credit report and I am requesting all steps this company has made regarding protecting my credit and stop this loan from appearing on my credit report. I have requested documents; such as a picture of a driver 's license, a signature page, income verification, etc.
Frequently Asked Questions
What is Complaint #17994632 about?
Complaint #17994632 was filed against Upgrade, INC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Getting a line of credit. It was received by the CFPB on 2025-11-28T12:00:00-05:00.
How did Upgrade, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Upgrade, INC.?
Yes, visit the Upgrade, INC. company profile at readthecomplaint.com/company/upgrade-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.