Checking or savings account -- Managing an account -- Complaint #17993068
Complaint Overview
Complaint ID: 17993068
Company: Wesbanco Bank, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: Ohio
ZIP Code: 43616
Date Received: 2025-10-01T12:00:00-05:00
Date Sent to Company: 2025-12-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I have contacted the social security services and got proof that the monthly benefits was sent to XXXX for deposit in the checking account. XXXX XXXX says they can not find the deposit? Also, it takes weeks if not days to show the deposit in the account?? We can not have access to the money since it's not showing in our account. THIS IS FRAUD AND DECEPTION of a very bad and serious banking fraud kind taking or denying the poor of their money??
Frequently Asked Questions
What is Complaint #17993068 about?
Complaint #17993068 was filed against Wesbanco Bank, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-10-01T12:00:00-05:00.
How did Wesbanco Bank, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wesbanco Bank, INC.?
Yes, visit the Wesbanco Bank, INC. company profile at readthecomplaint.com/company/wesbanco-bank-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.