Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #17992620
Complaint Overview
Complaint ID: 17992620
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Nebraska
ZIP Code: 684XX
Date Received: 2025-11-27T12:00:00-05:00
Date Sent to Company: 2025-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I recently got a text message from chime saying that someone tried to use my card at XXXX XXXX for {$410.00}. Did you authorize this y for yes no for no. I replied XXXX. Another text came in saying someone would be calling me shortly. They called.told me they were going to be closing my chime account immediately, so if I wanted access to my money, I needed to transfer it to myself. Btw, it was pay day and I was sitting in the XXXX parking lot getting ready to buy some groceries, so I was rushed and distracted. The other party gave me an email address with my name and an id number, that was supposedly my claim number. I was supposed to transfer everything I had to that email, including what I had in my pay for chime. So I transferred EVERYTHING. Basically my entire paycheck and everything I had in savings ( savings didnt have a whole lot, but still. ). As soon as the money was transferred and they received it, they hung up on me, so I waited a minute or so, hoping XXXX call me back, and then I called chime myself. I asked them if that was them XXXX been talking to, or if XXXX been scammed .. XXXX been scammed. So I reported it, filed a claim with chime, and was told, no errors occurred, so they XXXX do anything about it and my claim was closed. This happened on Friday XX/XX/year>, and the original text message came in at XXXX pm. They scammed {$1100.00} from me. And left me with absolutely nothing in my account!!! ( XXXX ) XXXX is the number they called and texted me from.
Frequently Asked Questions
What is Complaint #17992620 about?
Complaint #17992620 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-11-27T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.