Credit card -- Problem with a purchase shown on your statement -- Complaint #17989525
Complaint Overview
Complaint ID: 17989525
Company: Affirm Holdings, INC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Georgia
ZIP Code: 31909
Date Received: 2025-11-29T12:00:00-05:00
Date Sent to Company: 2025-11-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I BROUGHT A AIRLINE TICKET WITH XXXX THROUGH AFFRIM. I BROUGHT THIS TICKET AROUND XX/XX/XXXX. I CANCEL THIS TICKET AROUND XX/XX/XXXX WELL WITH IN THE GUIDE LINE AND XXXX PRODUCE ME WITH A RECEIPT WHICH I IN RETURN SUPPLY AFFRIM WITH IT. THEY WILL NOT ACKNOWLEDGE THE RECEIPT IN THE AMOUNT OF AROUND {$750.00} THIS IS MY PROBLEM WITH A COMPANY THIS BIG NOT DOING THEIR BOOKS THANK YOU
Frequently Asked Questions
What is Complaint #17989525 about?
Complaint #17989525 was filed against Affirm Holdings, INC regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2025-11-29T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.