Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #17988149

Complaint Overview

Complaint ID: 17988149

Company: Adp INC.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account

Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount

State: New York

ZIP Code: 11432

Date Received: 2025-11-28T12:00:00-05:00

Date Sent to Company: 2025-11-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I Purchased a XXXX XXXX XXXX from XXXX XXXX XXXX XXXX and i was charge the wrong amount for the purchase the transaction was {$550.00} and they charged me on my wisely debit card {$690.00} please help me with this problem i was charge the wrong amount for the transaction the same date XX/XX/scrub>XXXX XXXX XXXX XXXX

Frequently Asked Questions

What is Complaint #17988149 about?

Complaint #17988149 was filed against Adp INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-11-28T12:00:00-05:00.

How did Adp INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Adp INC.?

Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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