Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #17985608
Complaint Overview
Complaint ID: 17985608
Company: Lexisnexis
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Texas
ZIP Code: 77044
Date Received: 2025-11-28T12:00:00-05:00
Date Sent to Company: 2025-11-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I submitted an identity-theft dispute to the company on XXXX along with my FTC Identity Theft Report # XXXX, my ID, and my written statement. Under FCRA 605B ( 15 U.S.C. 1681c-2 ), the company was required to block all identity-theft information within 4 business days. They did not block, delete, or suppress the fraudulent information and did not provide any of the documents I requested under FCRA 609 ( e ). My information was used, maintained, and shared without a permissible purpose ( FCRA 604 ( a ) ). The company is outside the required timelines and continues to retain and distribute identity-theft data. I placed security freezes on my credit files, but the company still did not comply with the 4-day identity-theft block. I sent a Final Notice of Non-Compliance on XXXX and attached all required documentation
Frequently Asked Questions
What is Complaint #17985608 about?
Complaint #17985608 was filed against Lexisnexis regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-11-28T12:00:00-05:00.
How did Lexisnexis respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Lexisnexis?
Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.