Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17980548
Complaint Overview
Complaint ID: 17980548
Company: Colony Brands, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: California
ZIP Code: 95835
Date Received: 2025-11-27T12:00:00-05:00
Date Sent to Company: 2025-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Montgomery Ward/Swiss Colony is reporting a {$500.00} charge-off that is factually impossible. The credit bureaus show XXXX XXXX late payments and no delinquency sequence leading to a charge-off. XXXX added a new charge-off update in XX/XX/year>, which appears to be illegal re-aging. XXXX also shows a past-due balance of {$170.00}, while XXXX shows no past-due amount. XXXX does not show a valid XXXX. I requested documentation, billing records, and XXXX, but nothing was provided. The information is inaccurate and unverifiable.
Frequently Asked Questions
What is Complaint #17980548 about?
Complaint #17980548 was filed against Colony Brands, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-27T12:00:00-05:00.
How did Colony Brands, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Colony Brands, INC.?
Yes, visit the Colony Brands, INC. company profile at readthecomplaint.com/company/colony-brands-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.