Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17979401
Complaint Overview
Complaint ID: 17979401
Company: Nelnet, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 919XX
Date Received: 2025-11-20T12:00:00-05:00
Date Sent to Company: 2025-11-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have been XXXX for the majority of the year for 2025. Left in XXXX and i am currently still XXXX. I stopped taking classes to XXXX and planned on taking classes when i get back. During the time of XXXX my student loans were charged and I didnt know. My school knew that I was XXXX and still put my loans in repayment status. My credit score has dropped XXXX points. I have paid the amount that was delayed and the account is accurate but i would like to get this fixed and clean up my credit score.
Frequently Asked Questions
What is Complaint #17979401 about?
Complaint #17979401 was filed against Nelnet, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-11-20T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.