Checking or savings account -- Closing an account -- Complaint #17979303
Complaint Overview
Complaint ID: 17979303
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Closing an account
Sub-Issue: Can't close your account
State: North Carolina
ZIP Code: 27516
Date Received: 2025-11-20T12:00:00-05:00
Date Sent to Company: 2025-11-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chime sent me a banking card without my consent. Not to mention, they got my name wrong on the card. When I called to cancel the account and card, they refused to cancel anything. When I ask why they sent me a card without me signing up for one, they refuse to explain that too. I highly suspect that they contribute to identity fraud as they are forcing me to bank with them with information that I never gave them.
Frequently Asked Questions
What is Complaint #17979303 about?
Complaint #17979303 was filed against Chime Financial INC regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-11-20T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.