Checking or savings account -- Managing an account -- Complaint #17969208
Complaint Overview
Complaint ID: 17969208
Company: B9, INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Pennsylvania
ZIP Code: 18702
Date Received: 2025-11-27T12:00:00-05:00
Date Sent to Company: 2025-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
From XX/XX/year> up til current every week {$100.00} has been withdrawn recurrent from my account the bank will not open a fraud investigation nor will they give me any information about the merchant or persons who is receiving these payments so I can report it they refuse to let me file a fraud report
Frequently Asked Questions
What is Complaint #17969208 about?
Complaint #17969208 was filed against B9, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-11-27T12:00:00-05:00.
How did B9, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against B9, INC.?
Yes, visit the B9, INC. company profile at readthecomplaint.com/company/b9-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.