Prepaid card -- Problem getting a card or closing an account -- Complaint #17966011
Complaint Overview
Complaint ID: 17966011
Company: Chime Financial INC
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble closing card
State: Virginia
ZIP Code: 23223
Date Received: 2025-11-27T12:00:00-05:00
Date Sent to Company: 2025-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Was at XXXX, loaded {$50.00} on card, then could not purchase anything after this. Called company and was questioned to death with laughter in back ground by XXXX. Was in line too long so I told them to send {$50.00} to address on file, and that I didnt want to do anymore business with them. Sent complaint to CEO XXXX and still no money returned. XXXX XXXX
Frequently Asked Questions
What is Complaint #17966011 about?
Complaint #17966011 was filed against Chime Financial INC regarding Prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2025-11-27T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.