Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17963620

Credit Report Error: Information Belongs to Another

Complaint Overview

Complaint ID: 17963620

Company: Clgf Holdco 1, LLC

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Texas

ZIP Code: 77357

Date Received: 2025-10-31T12:00:00-05:00

Date Sent to Company: 2025-12-11T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Risk Assessment

Risk Level: low

The risk is low as the issue was resolved with non-monetary relief, indicating a correction was made without significant financial impact or ongoing dispute.

Consumer Sentiment: neutral

Topics: Credit reporting, Incorrect information, Identity theft

AI Analysis

CFPB complaint 17963620 was filed against CLGF Holdco 1, LLC regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect information on their credit report, stating that the information belonged to someone else, which was closed with non-monetary relief. The complaint was received on October 31, 2025 from Texas. The company responded with "Closed with non-monetary relief".

What You Should Do -- Consumer Action Plan

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Legal Context & Consumer Protection Laws

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers to investigate disputes and correct inaccurate information.

Regulatory Insight

This case highlights the importance of accurate data furnishing and the FCRA's provisions for correcting identity-related errors on credit reports.

Resolution Likelihood

likely

State-Specific Consumer Protections

The complaint originated in Texas and was resolved, suggesting state-level consumer protection mechanisms may also be relevant.

Industry Comparison

This is a common issue within the credit reporting industry, where data inaccuracies can lead to significant consumer distress.

Related Issues

Frequently Asked Questions

What is CFPB complaint 17963620 about?

CFPB complaint 17963620 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against CLGF Holdco 1, LLC on October 31, 2025.

Which company is complaint 17963620 filed against?

Complaint 17963620 was filed against CLGF Holdco 1, LLC. You can view all complaints against this company on their profile page at /company/clgf-holdco-1-llc.

What was the company's response to complaint 17963620?

CLGF Holdco 1, LLC responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.

When was complaint 17963620 filed?

Complaint 17963620 was received by the CFPB on October 31, 2025. It was sent to CLGF Holdco 1, LLC on December 11, 2025.

What state was complaint 17963620 filed from?

Complaint 17963620 was filed from Texas. You can view all complaints from this state at /state/TX.

Was the consumer satisfied with the resolution of complaint 17963620?

Dispute information is not available for complaint 17963620.

What product category is complaint 17963620 about?

Complaint 17963620 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

How was complaint 17963620 submitted?

Complaint 17963620 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

What are the consumer's legal options for complaint 17963620?

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers to investigate disputes and correct inaccurate information. This relates to a Credit reporting or other personal consumer reports complaint against CLGF Holdco 1, LLC involving "Incorrect information on your report".

How likely is complaint 17963620 to be resolved?

Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.

What does the risk level mean for complaint 17963620?

This complaint is rated as low risk. The risk is low as the issue was resolved with non-monetary relief, indicating a correction was made without significant financial impact or ongoing dispute.

What regulatory actions apply to complaint 17963620?

This case highlights the importance of accurate data furnishing and the FCRA's provisions for correcting identity-related errors on credit reports. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

What should the consumer do about complaint 17963620?

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Are there state-specific protections for complaint 17963620?

The complaint originated in Texas and was resolved, suggesting state-level consumer protection mechanisms may also be relevant. This complaint was filed from Texas.

How does complaint 17963620 compare to industry norms?

This is a common issue within the credit reporting industry, where data inaccuracies can lead to significant consumer distress.

What steps should a consumer take if they discover information belonging to someone else on their credit report?

A consumer should immediately dispute the inaccurate information with the credit reporting agency and the creditor that furnished the information, providing evidence to support their claim.

What does 'closed with non-monetary relief' typically mean in a credit reporting dispute?

It means the issue was resolved by correcting the inaccurate information or removing it from the report, without the consumer receiving any financial compensation.

Disclaimer

This analysis is AI-generated and does not constitute legal advice.

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