Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #17959854
MIDFIRST BANK Accused of Incorrect Credit Report Status
Complaint Overview
Complaint ID: 17959854
Company: Midfirst Bank
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Michigan
ZIP Code: 49316
Date Received: 2025-10-31T12:00:00-05:00
Date Sent to Company: 2025-12-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the complaint is about a single incorrect entry on a credit report, which is typically rectifiable.
Consumer Sentiment: negative
Topics: Credit reporting, Incorrect information, Account status
AI Analysis
CFPB complaint 17959854 was filed against MIDFIRST BANK regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported that MIDFIRST BANK incorrectly reported their account status as 'Closed with explanation' on their credit report. The complaint was received on October 31, 2025 from Michigan. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly check their credit reports for accuracy and dispute any incorrect information with the credit bureau and the creditor.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers to ensure the accuracy of information in consumer reports.
Regulatory Insight
Furnishers like MIDFIRST BANK must investigate disputes and correct any inaccurate information reported to credit bureaus.
Resolution Likelihood
likely
State-Specific Consumer Protections
This issue occurred in Michigan, and state laws may offer additional protections or avenues for dispute resolution.
Industry Comparison
Incorrect account status reporting is a common issue in the credit reporting industry, often leading to disputes.
Related Issues
Frequently Asked Questions
What is CFPB complaint 17959854 about?
CFPB complaint 17959854 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against MIDFIRST BANK on October 31, 2025.
Which company is complaint 17959854 filed against?
Complaint 17959854 was filed against MIDFIRST BANK. You can view all complaints against this company on their profile page at /company/midfirst-bank.
What was the company's response to complaint 17959854?
MIDFIRST BANK responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 17959854 filed?
Complaint 17959854 was received by the CFPB on October 31, 2025. It was sent to MIDFIRST BANK on December 11, 2025.
What state was complaint 17959854 filed from?
Complaint 17959854 was filed from Michigan. You can view all complaints from this state at /state/MI.
Was the consumer satisfied with the resolution of complaint 17959854?
Dispute information is not available for complaint 17959854.
What product category is complaint 17959854 about?
Complaint 17959854 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 17959854 submitted?
Complaint 17959854 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 17959854?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers to ensure the accuracy of information in consumer reports. This relates to a Credit reporting or other personal consumer reports complaint against MIDFIRST BANK involving "Incorrect information on your report".
How likely is complaint 17959854 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 17959854?
This complaint is rated as low risk. The risk is low as the complaint is about a single incorrect entry on a credit report, which is typically rectifiable.
What regulatory actions apply to complaint 17959854?
Furnishers like MIDFIRST BANK must investigate disputes and correct any inaccurate information reported to credit bureaus. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 17959854?
Consumers should regularly check their credit reports for accuracy and dispute any incorrect information with the credit bureau and the creditor.
Are there state-specific protections for complaint 17959854?
This issue occurred in Michigan, and state laws may offer additional protections or avenues for dispute resolution. This complaint was filed from Michigan.
How does complaint 17959854 compare to industry norms?
Incorrect account status reporting is a common issue in the credit reporting industry, often leading to disputes.
What is the process for disputing an incorrect account status with MIDFIRST BANK?
The consumer should first contact MIDFIRST BANK directly to request a correction. If unresolved, they can file a dispute with the credit bureaus (Equifax, Experian, TransUnion) and provide supporting documentation.
How long does MIDFIRST BANK have to investigate and correct the reported information?
Under the FCRA, furnishers typically have 30-45 days to investigate a dispute and report back to the consumer and the credit bureau.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.