Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #17958401
Complaint Overview
Complaint ID: 17958401
Company: Finco Services INC DBA Current
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Georgia
ZIP Code: 30311
Date Received: 2025-11-26T12:00:00-05:00
Date Sent to Company: 2025-11-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Current, an online bank resource, kept my money from the Georgia Department of Labor. Out of {$360.00}, they were supposed to get what I owed from an old account and send me a balance of {$140.00}. I was informed that the money would be sent by mail as a check once they verified my credentials and address. I sent in whatever they asked for. It has been almost 4 months now, and I have yet to get my money.
Frequently Asked Questions
What is Complaint #17958401 about?
Complaint #17958401 was filed against Finco Services INC DBA Current regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2025-11-26T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.