Debt collection -- Attempts to collect debt not owed -- Complaint #17954060
Complaint Overview
Complaint ID: 17954060
Company: Klarna Ab
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: California
ZIP Code: 92311
Date Received: 2025-11-27T12:00:00-05:00
Date Sent to Company: 2025-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Klarna Inc. is calling, sending emails about two different charges connected to XXXX. I disputed through company let them know I have no knowledge of these charges. I did not authorize those purchases with Klarna or XXXX. I have document showing proof of identity theft.
Frequently Asked Questions
What is Complaint #17954060 about?
Complaint #17954060 was filed against Klarna Ab regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-11-27T12:00:00-05:00.
How did Klarna Ab respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Klarna Ab?
Yes, visit the Klarna Ab company profile at readthecomplaint.com/company/klarna-ab to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.