Debt collection -- Took or threatened to take negative or legal action -- Complaint #17938204
Complaint Overview
Complaint ID: 17938204
Company: Credit CORP Solutions INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened to sue you for very old debt
State: Illinois
ZIP Code: 618XX
Date Received: 2025-10-17T12:00:00-05:00
Date Sent to Company: 2025-11-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Consumer Financial Protection Bureau, I am filing this complaint to report unfair and inadequate treatment I have received from Credit Corp Solutions, which resulted in an inaccurate and harmful collection entry on my credit report. In XX/XX/XXXX, I began making consistent payments of {$20.00} toward my account with Credit Corp Solutions. After securing a better job in XX/XX/XXXX, I increased my payments to {$160.00} to continue reducing my debt responsibly. However, shortly after that payment, the company suddenly stopped processing my payments without any explanation. Despite my repeated efforts to contact Credit Corp Solutions through multiple phone calls and messages, I never received any response or notification about my account being reported to collections. I was not contacted by mail, email, or phone, even though the company has my correct address, email, and phone number on file. I only became aware of the collection entry when my bank notified me and provided me with Credit Corp Solutions contact information. When I called the company on Monday, XX/XX/XXXX, to discuss the issue, the representative blamed me for not receiving notifications and was dismissive of my concerns. During that call, I was threatened with legal action if I refused to pay, even though I had been making good-faith payments and had never been informed of any collection action beforehand. This situation has caused me significant emotional distress and has seriously damaged my credit, despite my consistent efforts to manage my financial obligations responsibly. I have always done my best to maintain communication with my lenders and keep my accounts in good standing. I am respectfully requesting that the Consumer Financial Protection Bureau investigate this matter and assist in having this unfair and inaccurate collection entry removed from my credit report. I believe I was treated unjustly and denied fair communication before adverse action was taken against me. Thank you for your time, understanding, and assistance in helping me resolve this issue.
Frequently Asked Questions
What is Complaint #17938204 about?
Complaint #17938204 was filed against Credit CORP Solutions INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2025-10-17T12:00:00-05:00.
How did Credit CORP Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Credit CORP Solutions INC.?
Yes, visit the Credit CORP Solutions INC. company profile at readthecomplaint.com/company/credit-corp-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.