Debt or credit management -- Confusing or missing disclosures -- Complaint #17938188
Complaint Overview
Complaint ID: 17938188
Company: Cl Holdings LLC
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Confusing or missing disclosures
State: California
ZIP Code: 92107
Date Received: 2025-11-27T12:00:00-05:00
Date Sent to Company: 2025-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a victim of auto dealer fraud and I am being pursued for a debt that I dispute as invalid. The debt came from a fraudulent transaction, and I am being charged for a vehicle that the dealer took from me and never returned. Later, the original lender recovered the car from the dealer. Below is the timeline : Timeline of Events XX/XX/XXXX : I purchased a used XXXX XXXX XXXX from XXXX XXXX XXXX. The salesman, XXXX, sold me a faulty vehicle at an inflated price. XX/XX/XXXX : The vehicle broke down. XXXX told me to stop making payments and to give him the car so he could repair it. He promised to give me a replacement vehicle. I returned the car to him based on this promise. XX/XX/XXXX XX/XX/XXXX : Even though I did not have the car, I continued making loan payments until XX/XX/XXXX because I trusted the dealer. During this time, someone from XXXX XXXX XXXX came to my home and had me sign a document that I did not understand. After XX/XX/XXXX : XXXX and XXXX XXXX XXXX stopped responding and never returned the car or provided a replacement. Later, I learned that the original lender, XXXX XXXX XXXX, recovered the vehicle from the dealer after it was abandoned in their possession. XX/XX/XXXX : Even though XXXX recovered the collateral, the account was charged off and sold to Jefferson Capital Systems, who is now trying to collect {$18000.00}. Key Points of My Dispute XXXX. The debt is invalid. I have not had the vehicle since XX/XX/XXXX. The lender recovered the car, so I should not be responsible for the full balance. XXXX. The debt came from a fraudulent sale. The dealer took the vehicle from me under false promises of repair/replacement and never returned it. XXXX. I formally disputed the debt. On XX/XX/XXXX, I sent a written debt validation request to Jefferson Capital Systems under the FDCPA. I requested full validation, including the original signed contract. They must stop collection attempts until they provide validation. XXXX. Prior settlement offer by the original creditor shows the debt is questionable. XXXX once offered to settle the account for {$3900.00}, suggesting they know the full balance is not enforceable.
Frequently Asked Questions
What is Complaint #17938188 about?
Complaint #17938188 was filed against Cl Holdings LLC regarding Debt or credit management specifically about Confusing or missing disclosures. It was received by the CFPB on 2025-11-27T12:00:00-05:00.
How did Cl Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Cl Holdings LLC?
Yes, visit the Cl Holdings LLC company profile at readthecomplaint.com/company/cl-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.