Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #17932358

Complaint Overview

Complaint ID: 17932358

Company: Moneygram Payment Systems Worldwide INC

Product: Money transfer, virtual currency, or money service

Sub-Product: International money transfer

Issue: Fraud or scam

State: Minnesota

ZIP Code: 55038

Date Received: 2025-11-26T12:00:00-05:00

Date Sent to Company: 2025-11-26T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

Hello, I am reporting several unauthorized transactions on my XXXX account dated XX/XX/year>. These transfers were not made or approved by me, and my account appears to have been accessed by someone else. The fraudulent transactions are listed below : Ref # XXXX {$10.00} sent to XXXX XXXX Ref # XXXX {$890.00} sent to XXXX XXXX XXXX XXXX XXXX, account ending in XXXX ) Ref # XXXX {$890.00} sent to XXXX XXXX XXXX XXXX XXXX, account ending in XXXX ) Ref # XXXX {$890.00} sent to XXXX XXXX XXXX XXXX XXXX, account ending in XXXX ) I did not authorize any of these transfers, and I do not know the recipients. Please open a formal fraud investigation, secure my account, and let me know the next steps for recovering these funds. I can provide any additional details if needed. Thank you,

Frequently Asked Questions

What is Complaint #17932358 about?

Complaint #17932358 was filed against Moneygram Payment Systems Worldwide INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-11-26T12:00:00-05:00.

How did Moneygram Payment Systems Worldwide INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Moneygram Payment Systems Worldwide INC?

Yes, visit the Moneygram Payment Systems Worldwide INC company profile at readthecomplaint.com/company/moneygram-payment-systems-worldwide-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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