Debt collection -- Attempts to collect debt not owed -- Complaint #17925675
Complaint Overview
Complaint ID: 17925675
Company: Capio Partners, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: 77357
Date Received: 2025-10-16T12:00:00-05:00
Date Sent to Company: 2026-02-05T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX, I received an alert from Experian about a collection from XXXX XXXX. Original creditor EMERGENCY RESOURCES GROUP Date opened XX/XX/XXXX NEVER HEARD OF THIS PLACE I submitted a disputed stating " I HAVE NO KNOWLEDGE OF THIS ACCOUNT '' Dispute results complete/ready XX/XX/XXXX, XXXX no update. I have not received any emergency services in XXXX. This in NOT my debt. Account info Account name XXXX XXXX Account number XXXX Account type Collection Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$940.00} past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$940.00} Balance updated XX/XX/XXXX Recent payment - Monthly payment - Original balance {$940.00} Highest balance - Terms 1 Month On record until XX/XX/XXXX Historical info Original creditor EMERGENCY RESOURCES GROUP Contact info Phone number ( XXXX ) XXXX Address XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX Your statement I HAVE NO KNOWLEDGE OF THIS ACCOUNT. Comment Current : Account information disputed by consumer ( Meets requirement of the Fair Credit Reporting Act ). Previous : None Reinvestigation info This item was updated from our processing of your dispute in XX/XX/XXXX.
Frequently Asked Questions
What is Complaint #17925675 about?
Complaint #17925675 was filed against Capio Partners, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-10-16T12:00:00-05:00.
How did Capio Partners, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capio Partners, LLC?
Yes, visit the Capio Partners, LLC company profile at readthecomplaint.com/company/capio-partners-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.