Vehicle loan or lease -- Managing the loan or lease -- Complaint #17924518
Complaint Overview
Complaint ID: 17924518
Company: Exeter Finance, LLC.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with the interest rate
State: Virginia
ZIP Code: 22980
Date Received: 2025-11-25T12:00:00-05:00
Date Sent to Company: 2025-11-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been paying for a XXXX XXXX XXXX for XXXX years. I have made XXXX payments and have paid over XXXX dollars so far. I noticed that for the last year and a half the amount owed has not dropped. No matter how many payments I make the amount owed stays in the XXXX or more range. It doesn't add up and Exeter Finance is taking advantage of me and causing my life to be way harder than it needs to be. I understand that I signed an agreement with them but I didn't sign an agreement to be taken advantage of. They are very dishonest and the amount of stress they cause is not right.
Frequently Asked Questions
What is Complaint #17924518 about?
Complaint #17924518 was filed against Exeter Finance, LLC. regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-11-25T12:00:00-05:00.
How did Exeter Finance, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Exeter Finance, LLC.?
Yes, visit the Exeter Finance, LLC. company profile at readthecomplaint.com/company/exeter-finance-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.