Debt collection -- False statements or representation -- Complaint #17915343

Complaint Overview

Complaint ID: 17915343

Company: Discover Bank

Product: Debt collection

Sub-Product: I do not know

Issue: False statements or representation

Sub-Issue: Attempted to collect wrong amount

State: Alabama

ZIP Code: 36116

Date Received: 2025-11-28T12:00:00-05:00

Date Sent to Company: 2025-11-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Your Name : XXXX XXXX Current Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX DOB : XXXX Phone : ( XXXX ) XXXX Date : XXXX XXXX To : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Request for Investigation & Removal of Inaccurate Information Under the Fair Credit Reporting Act ( FCRA ) To Whom It May Concern, I am writing to dispute and request the deletion of the inaccurate, incomplete, and unverified information appearing on my consumer credit file, as allowed under the Fair Credit Reporting Act ( FCRA ) Sections 602, 603, 607, and 611. The following account ( s ) contain errors and must be investigated and removed immediately if the furnisher can not prove accuracy, ownership, or proper reporting : XXXX. XXXX XXXX Account # XXXX XXXX. XXXX XXXXXXXX Account # XXXX XXXX. XXXX XXXX XXXX Account # XXXX ( AT & T ) XXXX XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX XXXX XXXX Account XXXX XXXX ( XXXXXXXX XXXX ) XXXX. XXXX XXXX XXXX Account # XXXX XXXX. XXXX XXXX XXXX Account # XXXX XXXX. XXXX XXXX Account # XXXX XXXX. XXXX XXXX Account # XXXX XXXX. XXXXXXXX XXXX Account # # XXXX Under the FCRA, you are required to report only 100 % accurate, verifiable, and complete information. The above account ( s ) contain XXXX or more of the following violations : Unverified information ( FCRA 611 ) Incomplete or inaccurate reporting ( FCRA 607 ( b ) ) Balance, dates, or status inconsistent with original creditor reporting Failure to validate ownership or furnish proper documentation Mixed or incorrect personal information connected to the accounts Because of these violations, these accounts must be deleted from my credit file unless the information can be fully verified using original documentation from the data furnisher, not a database printout. Sincerely, XXXX XXXX

Frequently Asked Questions

What is Complaint #17915343 about?

Complaint #17915343 was filed against Discover Bank regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-11-28T12:00:00-05:00.

How did Discover Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Discover Bank?

Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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