Credit card -- Getting a credit card -- Complaint #17912312

Complaint Overview

Complaint ID: 17912312

Company: Bread Financial Holdings, INC.

Product: Credit card

Sub-Product: Store credit card

Issue: Getting a credit card

Sub-Issue: Sent card you never applied for

State: Georgia

ZIP Code: 308XX

Date Received: 2025-11-25T12:00:00-05:00

Date Sent to Company: 2025-11-25T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am reporting an unauthorized XXXX XXXX credit card account that has appeared on my credit report. I did not apply for, open, authorize, or use any XXXX XXXX credit card. I have never submitted an application for this account, and I have not received any card, statements, or communication from the company. This account is fraudulent or a reporting error, and it is currently damaging my credit score. I am extremely concerned because I did not give anyone permission to use my personal information for this account.

Frequently Asked Questions

What is Complaint #17912312 about?

Complaint #17912312 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-11-25T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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