Prepaid card -- Problem with a purchase or transfer -- Complaint #17906229
Complaint Overview
Complaint ID: 17906229
Company: Finco Services INC DBA Current
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Problem with a purchase or transfer
Sub-Issue: Charged for a purchase or transfer you did not make with the card
State: New York
ZIP Code: 105XX
Date Received: 2025-11-25T12:00:00-05:00
Date Sent to Company: 2025-11-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is a prepaid card in which there were charges made to the card without funds being on the card. I was being charged for multiple charges that I did not make, I contacted the company and they refunded some of the charges.Not all. A prepaid it doesn't have funds on it is being charged, it's being charged in another state fraudulently and I contact the company immediately.It is very hard to reach a live person and what I have, they are not being very helpful. This should be removed off my credit report because I have not need the charges.
Frequently Asked Questions
What is Complaint #17906229 about?
Complaint #17906229 was filed against Finco Services INC DBA Current regarding Prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2025-11-25T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.