Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #17902626
Complaint Overview
Complaint ID: 17902626
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: California
ZIP Code: XXXXX
Date Received: 2025-12-09T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Several companies have accessed my credit report without authorization, causing direct harm to both my credit and my credit score. I previously contacted your agency regarding this matter and was assured by a representative that these unauthorized inquiries would be removed. That commitment has not been honored, and the inquiries remain. This failure to take action is unacceptable. The continued presence of these potentially fraudulent entries is deeply concerning and raises serious concerns about possible identity theft. This unresolved issue is causing ongoing emotional and financial distress.
Frequently Asked Questions
What is Complaint #17902626 about?
Complaint #17902626 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-12-09T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.