Vehicle loan or lease -- Repossession -- Complaint #17902600

Complaint Overview

Complaint ID: 17902600

Company: Global Lending Services LLC

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Repossession

Sub-Issue: Deficiency balance after repossession

State: Wisconsin

ZIP Code: 53212

Date Received: 2025-12-09T12:00:00-05:00

Date Sent to Company: 2025-12-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The company, Global Lending Services ( GLS ), is attempting to collect a deficiency debt of {$7400.00} following the repossession and sale of a XXXX XXXX XXXX. I dispute this amount because the sale of the repossessed vehicle violated state consumer protection law. The transaction is governed by the Wisconsin Consumer Act ( WCA ), which mandates that collateral be disposed of in a " commercially reasonable manner '' ( Wis. Stat. 425.209 ( 1 ) ). GLS sold the vehicle on * * XX/XX/XXXX * * for grossly inadequate proceeds of only * * {$500.00} * *. This sale price is commercially unreasonable and has artificially inflated the final deficiency balance. This is an extreme debt being sought for a high-risk vehicle with a history of theft. I did not receive the formal Notice of Sale of Collateral and Explanation of Deficiency/Surplus ( dated XX/XX/XXXX ) through the mail. I only obtained this critical document today, * * XX/XX/XXXX * *, after initiating contact with GLS and requesting it. I have filed a formal complaint with the Wisconsin Department of Financial Institutions ( DFI ) regarding this WCA violation. I request that the CFPB compel GLS to recalculate the debt based on a commercially reasonable valuation and accept my final settlement offer of {$1400.00} for full and final account resolution with a Pay-for-Delete credit reporting agreement.

Frequently Asked Questions

What is Complaint #17902600 about?

Complaint #17902600 was filed against Global Lending Services LLC regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2025-12-09T12:00:00-05:00.

How did Global Lending Services LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Global Lending Services LLC?

Yes, visit the Global Lending Services LLC company profile at readthecomplaint.com/company/global-lending-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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