Debt collection -- Written notification about debt -- Complaint #17891065
Complaint Overview
Complaint ID: 17891065
Company: Sunrise Credit Services, INC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Tennessee
ZIP Code: 370XX
Date Received: 2025-10-25T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a disputed debt with XXXX that they sent to collections. They have gone through 3 different debt collectors and each time I have disputed the debt. Each time they have sent it to XXXX XXXX to affect my credit score. Each time I have built my credit score back up to XXXX, only to be hit now for the 3rd time to reduce my credit score to XXXX. This last creditor did not even contact me before sending it to XXXX XXXX. I made a dispute with XXXX XXXX and they said I need to contact you. How many times can they use the same bill dispute to affect my credit score.
Frequently Asked Questions
What is Complaint #17891065 about?
Complaint #17891065 was filed against Sunrise Credit Services, INC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-10-25T12:00:00-05:00.
How did Sunrise Credit Services, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sunrise Credit Services, INC?
Yes, visit the Sunrise Credit Services, INC company profile at readthecomplaint.com/company/sunrise-credit-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.