Debt collection -- Written notification about debt -- Complaint #17888098

Complaint Overview

Complaint ID: 17888098

Company: Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis

Product: Debt collection

Sub-Product: Rental debt

Issue: Written notification about debt

Sub-Issue: Didn't receive notice of right to dispute

State: District of Columbia

ZIP Code: 20002

Date Received: 2025-11-24T12:00:00-05:00

Date Sent to Company: 2025-11-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Columbia Debt Recovery did not notify me via written communication of a false debt under my identity to XXXX XXXX ( XXXX XXXX in XXXX XXXX DC ). They posted the false debt on my credit report on XX/XX/year> claiming that the account was opened on XX/XX/year> without allowing me to dispute the debt. The debt is for {$51000.00}. I have contacted two of the three credit bureaus disputing the account as an identity theft account.

Frequently Asked Questions

What is Complaint #17888098 about?

Complaint #17888098 was filed against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-11-24T12:00:00-05:00.

How did Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis?

Yes, visit the Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis company profile at readthecomplaint.com/company/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages