Mortgage -- Struggling to pay mortgage -- Complaint #17875094
Complaint Overview
Complaint ID: 17875094
Company: Pennymac Loan Services, LLC.
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
State: Indiana
ZIP Code: 46947
Date Received: 2025-11-19T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They called me yesterday and so my house was not in foreclosure or pre-foreclosure and then today I get a thing saying that it is so they lied to me. This needs to be fixed and taken care of. I plan on making a payment tomorrow four payments actually. The person I spoke with was a XXXX. XXXX.
Frequently Asked Questions
What is Complaint #17875094 about?
Complaint #17875094 was filed against Pennymac Loan Services, LLC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2025-11-19T12:00:00-05:00.
How did Pennymac Loan Services, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Pennymac Loan Services, LLC.?
Yes, visit the Pennymac Loan Services, LLC. company profile at readthecomplaint.com/company/pennymac-loan-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.