Debt collection -- Communication tactics -- Complaint #17874812
Complaint Overview
Complaint ID: 17874812
Company: Nationwide Capital Services, LLC
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Communication tactics
Sub-Issue: Used obscene, profane, or other abusive language
State: Missouri
ZIP Code: 64130
Date Received: 2025-11-15T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Company : Structured Settlements Collectors Name : XXXX XXXX Date of Call : XX/XX/year> at XXXXXXXX XXXX Your Location XXXX XXXX XXXX XXXX XXXX : XXXX, abusive behavior, and illegal threats during a debt collection attempt. I received a phone call from a man named XXXX XXXX, who stated he was calling from a company named Structured Settlements regarding an alleged loan debt of approximately {$1000.00}. During the call, he was extremely disrespectful, repeatedly talked over me, belittled me, and used an aggressive tone. I was unable to speak or ask questions due to his behavior. XXXX XXXX also threatened to contact my employer and garnish my wages. This threat was made even though he did not provide any written validation of the debt, nor has there been any court judgment against me that would allow wage garnishment. His statements were clearly meant to intimidate and scare me into paying immediately. His actions violate the Fair Debt Collection Practices Act ( FDCPA ), including : Harassment and abusive conduct Making false and misleading statements Threatening garnishment without a court order Failing to provide written debt validation upon request I am requesting a full investigation into this companys practices, disciplinary action for this collector, and assurance that they will cease all harassing contact with me.
Frequently Asked Questions
What is Complaint #17874812 about?
Complaint #17874812 was filed against Nationwide Capital Services, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-11-15T12:00:00-05:00.
How did Nationwide Capital Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Nationwide Capital Services, LLC?
Yes, visit the Nationwide Capital Services, LLC company profile at readthecomplaint.com/company/nationwide-capital-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.