Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #17874491
Complaint Overview
Complaint ID: 17874491
Company: Lightning Mortgage Holding Company INC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Trying to communicate with the company to fix an issue with the application process
State: Michigan
ZIP Code: 480XX
Date Received: 2025-11-24T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I've received unsolicited text messages from XXXX XXXX with XXXX XXXX Mortgage, XXXX # XXXX. Finally, after receiving multiple texts in a day, I texted STOP to opt-out of the texts. Not even XXXX minutes later, I receive a new text from the same company from a different mortgage loan XXXX named XXXX. This all happened today, XX/XX/year>.
Frequently Asked Questions
What is Complaint #17874491 about?
Complaint #17874491 was filed against Lightning Mortgage Holding Company INC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2025-11-24T12:00:00-05:00.
How did Lightning Mortgage Holding Company INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Lightning Mortgage Holding Company INC?
Yes, visit the Lightning Mortgage Holding Company INC company profile at readthecomplaint.com/company/lightning-mortgage-holding-company-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.